Privacy Policy

Last Updated: 20-01-2024

1. Introduction

Welcome to MTestHub. Your privacy is important to us. This Privacy Policy is designed to help you understand how we collect, use, disclose, and safeguard your personal information in compliance with the General Data Protection Regulation (GDPR) and other applicable data protection laws. By accessing or using our services, you agree to the terms outlined in this policy.

2. Information We Collect

Information You Provide:

Registration Data: When you create an account, we collect information such as your name, email address, and professional details. Assessment Data: We collect responses and results from assessments and tests conducted on our platform. Communication Data: Any communication with us, including feedback and support requests, is recorded.

Information We Collect Automatically:

Usage Data: We track how you interact with our platform, including page views and navigation paths. Device Data: Information about the device used to access our services, such as IP address and browser type, is collected for optimization and security purposes. Cookies and Tracking Technologies: We use cookies to enhance the user experience and analyze platform usage.

3. How We Use Your Information

We process your information based on legitimate business interests, contractual obligations, legal compliance, and user consent. Specifically, we use your data for:

• Service Provision: Delivering and personalizing our services, including facilitating assessments and optimizing recruitment processes.
• Communication: Sending updates, service notifications, support responses, and promotional offers (subject to opt-in preferences).
• Improvement & Development: Analyzing usage patterns to improve functionality, develop new features, and ensure an optimal user experience.
• Legal & Compliance Obligations: Ensuring compliance with GDPR and other relevant laws regarding data processing and retention.

4. Legal Basis for Processing Data Under GDPR

Under GDPR, we rely on the following legal bases to process your personal data:

• Performance of a Contract – When you use our platform to conduct assessments and other services.
• Legitimate Interests – For analytics, security, fraud prevention, and service improvements.
• Legal Obligations – When required to comply with applicable laws and regulatory requirements.
• Consent – When you opt-in for marketing communications or cookies.

5. Disclosure of Your Information

We may disclose your personal information to third parties under the following conditions:

• Service Providers: We share information with third-party vendors who assist in operating our platform, such as hosting services, payment processors, and customer support providers.
• Legal Requirements: If required by law or in response to lawful requests, including those from law enforcement or regulatory authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction.

6. International Data Transfers

We operate globally, and your data may be transferred to, stored, or processed in countries outside the European Economic Area (EEA). Where such transfers occur, we implement appropriate safeguards, including:

• Standard Contractual Clauses (SCCs) approved by the European Commission
• Data Processing Agreements (DPAs) with our service providers
• Other relevant legal mechanisms ensuring adequate data protection

7. Your Rights Under GDPR

As an EU/EEA resident, you have the following rights under GDPR:

• Right to Access – Request a copy of your personal data.
• Right to Rectification – Correct inaccurate or incomplete data.
• Right to Erasure ('Right to be Forgotten') – Request deletion of your data under certain conditions.
• Right to Restrict Processing – Limit how we use your data.
• Right to Data Portability – Receive your data in a structured format and transfer it to another service.
• Right to Object – Object to data processing based on legitimate interests or direct marketing.
• Right to Withdraw Consent – Withdraw your consent at any time for processing based on consent.

To exercise any of these rights, please contact us at contact@mtesthub.com. We will respond to your request within the legally required timeframe.

8. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Once no longer needed, data is securely deleted or anonymized.

9. Data Security

We implement appropriate technical and organizational measures to protect per Jio sonal data against unauthorized access, loss, or misuse, including:

• Encryption of sensitive data.
• Access controls to restrict internal and external access.
• Regular security audits to ensure compliance with best practices.
• Employee training on data privacy and security.

10. Cookies & Tracking Technologies

We use cookies and similar tracking technologies to improve user experience, analyze platform performance, and personalize content. You can manage cookie preferences through your browser settings or our Cookie Management tool.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. Any updates will be posted on our website, and significant changes will be communicated directly where necessary.

12. Contact Us

If you have any questions, concerns, or requests regarding your data privacy, please contact us at:

• Email: contact@mtesthub.com
• Website: MTestHub Privacy Policy

We are committed to maintaining your privacy and ensuring your personal data is protected in compliance with GDPR and other applicable laws.